Impact of Privatization on Employee Relations at Pakistan Telecommunication Company Limited

B. Asghar, A. Wasim, M. Jahanzaib, S. Hussain

Abstract


This study aims to understand the impact of privatization on employee relations by focusing on ethics, fair treatment, labor relations and unionization. Currently many developing nations face the pressures and demand for privatization which is creating new opportunities and challenges also for the service providers. Pakistan Telecommunication Company Limited (PTCL) is selected as study subject and Telecommunication sector of Pakistan as study area. A Pre-Post comparison is carried out and a close ended questionnaire is designed for survey. The Pre Privatization period spans from 1998-2005 and Post spans from 2005-2012. Around 725 questionnaires are distributed and 375 complete responses are collected back with response rate of 51%. North Region of PTCL is selected due to easy access and data availability where majority permanent employees selected for this study are Technicians, engineering supervisors, technical officers and assistant managers. Wilcoxon Signed Rank Test (Non- Parametric Test) is used for analysis as the data collected is non normal (Q-Q plot for normality testing).The findings reveal that ethics and fair treatment has a significant difference in the pre & post privatization era with pre results better than post. Same results are seen in labor relations and unionization factors also.

Full Text:

PDF

References


G. Chen, M. Firth, D. N. Gao, and O. M. Rui, "Ownership structure, corporate governance, and fraud: Evidence from China", Journal of Corporate Finance, vol. 12, pp. 424-448, 2006.

Q. Sun and W. H. Tong, "China share issue privatization: The extent of its success", Journal of financial economics, vol. 70, pp. 183-222, 2003.

C. Kirkpatrick and D. Parker, "Infrastructure regulation: Models for developing Asia", 2004.

Z. Huang and K. Wang, "Ultimate privatization and change in firm performance: Evidence from China", China Economic Review, vol. 22, pp. 121-132, 2011.

A. Shleifer, "Government in transition", European Economic Review, vol. 41, pp. 385-410, 1997.

A. R. Kemal and S. Naseem, "Structural Adjustment, Employment, Income Distribution and Poverty [with Comments", The Pakistan Development Review, vol. 33, pp. 901-914, 1994.

G. R. Clarke, R. Cull, and M. M. Shirley, "Bank privatization in developing countries: A summary of lessons and findings", Journal of Banking & Finance, vol. 29, pp. 1905-1930, 2005.

M. F. Siddiqi, M. Nouman, and A. Ahmad, "Does Privatization Affect Performance?", Journal of Managerial Sciences Volume VI Number, vol. 2, p. 190, 2012.

J.P. Kotter, John P. Kotter on what leaders really do: Harvard Business Press, 1999.

H. A. Clegg, The changing system of industrial relations in Great Britain, Blackwell, 1979.

M. M. Saeed and M. A. Asghar, "Examining the relationship between training, motivation and employees job performance: The moderating role of person job fit", Journal of Basic and Applied Scientific Research, vol. 2, pp. 12177-12183, 2012.

M. Shoaib, A. Noor, S. R. Tirmizi, and S. Bashir, "Determinants of employee retention in telecom sector of Pakistan", Proceedings of the 2nd CBRC, Lahore, Pakistan, vol. 14, 2009.

J. Donaldson, "Multinational enterprises, employment relations and ethics", Employee Relations, vol. 23, pp. 627-642, 2001.

G. Dessler and C. H. Tan, Human resource management: An Asian perspective, Pearson Prentice Hall, 2006.

T. M. Begley, C. Lee, and C. Hui, "Organizational level as a moderator of the relationship between justice perceptions and work.related reactions", Journal of Organizational Behavior, vol. 27, pp. 705-721, 2006.

B. Ebbinghaus, "Trade unions. changing role: membership erosion, organisational reform, and social partnership in Europe", Industrial relations journal, vol. 33, pp. 465-483, 2002.

M. S. Malik, A. Basit, and A. K. Qazi, "Unions and Management: A Case Study of Pakistan Telecommunication Corporation", Pakistan Journal of Social Sciences (PJSS), vol. 31, pp. 185-199, 2011.

K. K. Ahearn, G. R. Ferris, W. A. Hochwarter, C. Douglas, and A. P. Ammeter, "Leader political skill and team performance", Journal of Management, vol. 30, pp. 309-327, 2004.

J. Forth, A. Bryson, A. George and European Foundation for the Improvement of Living and Working Conditions, "Workplace employee representation in Europe, Dublin: Eurofound", 2012

J. Sherk, "What unions do: How labor unions affect jobs and the economy," The Heritage Foundation, 2009.

M. Levine and S. Sibary, "Workplace teams: Ethical and legal concerns and approaches", Ethics & Behavior, vol. 11, pp. 55-66, 2001.

D. E. Sappington and J. G. Sidak, "Incentives for anticompetitive behavior by public enterprises", Review of Industrial Organization, vol. 22, pp. 183-206, 2003.

J. Sarkar, S. Sarkar, and S. K. Bhaumik, "Does ownership always matter? - Evidence from the Indian banking industry, Journal of Comparative Economics, vol. 26, pp. 262-281, 1998.


Refbacks

  • There are currently no refbacks.